Return Policy
Return Policy – CalmNest
We want you to be happy with your purchase. That's why we offer a 60-day return guarantee.
Returns
You have the right to return your order within 60 days of receipt.
Conditions:
- The product must be unused and in its original condition
- The product must be in its original packaging
- Return costs are entirely at the customer's expense
To request a return, please contact us first via:
calmnest.nl@gmail.com
We will then send you the correct return instructions. Returns without prior contact will not be accepted.
Cancellation
Orders can be cancelled within 24 hours of placement.
After this period, cancellation is no longer possible, as the order will have already been processed and shipped.
Damaged or incorrect products
Have you received a damaged or incorrect product?
Please contact us within 48 hours of receipt via calmnest.nl@gmail.com and include photos if possible.
We will provide a suitable solution.
Refunds
Once we have received and inspected your return, the purchase amount will be refunded via the original payment method.
This may take several business days depending on your bank.
If you have any questions about this return policy, please contact us via calmnest.nl@gmail.com